¹ Backups: previous versions of files and databases can be restored, within the limits of your current hosting service.
² Priority attention: preferential response for emergencies.
³ Updates: security patches first, as long as they do not compromise the correct functioning of the platform.
⁴ Extra requests: priority for requests related to other projects.
⁵ Improvements: study and, when possible, application of performance, security and privacy improvements.
⁶ Anomalies: periodic identification of anomalies and/or vulnerabilities.
⁷ Search Console: setup and periodic review to identify possible improvements.
⁸ Third-party advice: consulting for contracting third-party services or tools — only while the monthly hour quota lasts.
⁹ SSL: checks of the active certificate validity and redirect status; we give notice when renewal approaches.
¹⁰ Discount: off quotes for developing tasks not included in the chosen plan.
Conditions
CTO_MODE™ (Chief Technology Officer Mode) is a high-involvement collaboration model in which Tum de dum assumes the technical direction of the project.
Tum de dum reserves the right to adjust rates annually in line with CPI.
Monthly studies and improvements depend on the hours contracted; maintenance and security topics take priority.
Minimum term: 12 months for STARTER and PROFESSIONAL, 6 months for BUSINESS.